Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201002867 | Tayside NHS Board | November 2011 | View PDF |
| 201003216 | Dumfries and Galloway NHS Board | November 2011 | View PDF |
| 201003473 | Highland NHS Board | November 2011 | View PDF |
| 201003775 | Lothian NHS Board | November 2011 | View PDF |
| 201004743 | Fife NHS Board | November 2011 | View PDF |
| 201005204 | The City of Edinburgh Council | November 2011 | View PDF |
| 201002913 | Tayside NHS Board | October 2011 | View PDF |
| 201003897 | Grampian NHS Board | October 2011 | View PDF |
| 201004176 | Highland NHS Board | October 2011 | View PDF |
| 201004452 | A Medical Practice, Fife NHS Board | October 2011 | View PDF |