Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201102756 | Forth Valley NHS Board | September 2012 | View PDF |
| 201103092 | Scottish Government Learning Directorate | September 2012 | View PDF |
| 201104004 | Lothian NHS Board | September 2012 | View PDF |
| 201101415 | A Medical Practice, Greater Glasgow and Clyde NHS Board | August 2012 | View PDF |
| 201101997 | Glasgow City Council | August 2012 | View PDF |
| 201102541 | Grampian NHS Board | August 2012 | View PDF |
| 201103076 | Western Isles NHS Board | August 2012 | View PDF |
| 201103227 | Highland NHS Board | August 2012 | View PDF |
| 201101137 | A Medical Practice in the Borders NHS Board area | July 2012 | View PDF |
| 201101691 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | July 2012 | View PDF |