Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201101255 | Greater Glasgow and Clyde NHS Board - Acute Services Division | April 2012 | View PDF |
| 201101426 | Grampian NHS Board | April 2012 | View PDF |
| 201002157 | Midlothian Council | March 2012 | View PDF |
| 201004897 | Fife Council | March 2012 | View PDF |
| 201100385 | A Medical Practice, Forth Valley NHS Board | March 2012 | View PDF |
| 201101474 | Fife NHS Board | March 2012 | View PDF |
| 201003214 | A Medical Practice, Lothian NHS Board | February 2012 | View PDF |
| 201003976 | Greater Glasgow and Clyde NHS Board | February 2012 | View PDF |
| 201004092 | A Medical Practice, Lothian NHS Board | February 2012 | View PDF |
| 201101334 | Borders NHS Board | February 2012 | View PDF |