Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201100845 | The Highland Council | November 2012 | View PDF |
| 201101316 | North Lanarkshire Council | November 2012 | View PDF |
| 201102612 | Highland NHS Board | November 2012 | View PDF |
| 201102830 | Greater Glasgow and Clyde NHS Board - Acute Services Division | November 2012 | View PDF |
| 201104614 | Scottish Prison Service | November 2012 | View PDF |
| 201100366 | Ayrshire and Arran NHS Board | October 2012 | View PDF |
| 201100758 | Greater Glasgow and Clyde NHS Board | October 2012 | View PDF |
| 201200068 | A Medical Practice in the Forth Valley NHS Board area | October 2012 | View PDF |
| 201101643 | Scottish Prison Service | September 2012 | View PDF |
| 201101660 | Tayside NHS Board | September 2012 | View PDF |