Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201102194 | South Lanarkshire Council | July 2012 | View PDF |
| 201005160 | Greater Glasgow and Clyde NHS Board | June 2012 | View PDF |
| 201102801 | Grampian NHS Board | June 2012 | View PDF |
| 201003487 | Dumfries and Galloway Council | May 2012 | View PDF |
| 201100402 | Greater Glasgow and Clyde NHS Board | May 2012 | View PDF |
| 201100469 | Ayrshire and Arran NHS Board | May 2012 | View PDF |
| 200904100 | The Golden Jubilee National Hospital | April 2012 | View PDF |
| 201004658 | Lanarkshire NHS Board | April 2012 | View PDF |
| 201004742 | Highland NHS Board | April 2012 | View PDF |
| 201100109 | Fife NHS Board | April 2012 | View PDF |