Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201002075 | A Medical Practice, Forth Valley NHS Board | January 2012 | View PDF |
| 201003402 | Fife NHS Board | January 2012 | View PDF |
| 201003696 | Greater Glasgow and Clyde NHS Board | January 2012 | View PDF |
| 201100257 | Grampian NHS Board | January 2012 | View PDF |
| 201003198 | The Robert Gordon University | December 2011 | View PDF |
| 201003783 | Tayside NHS Board | December 2011 | View PDF |
| 201003835 | A Medical Practice, Lanarkshire NHS Board | December 2011 | View PDF |
| 201004359 | Grampian NHS Board | December 2011 | View PDF |
| 201005047 | Ayrshire and Arran NHS Board | December 2011 | View PDF |
| 201005321 | A Dentist, Highland NHS Board | December 2011 | View PDF |