Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201003193 | A Medical Practice, Fife NHS Board | July 2011 | View PDF |
| 200903349 | The City of Edinburgh Council | June 2011 | View PDF |
| 201000373 | Greater Glasgow and Clyde NHS Board | June 2011 | View PDF |
| 201001241 | Highland NHS Board | June 2011 | View PDF |
| 201001871 | Ayrshire and Arran NHS Board | June 2011 | View PDF |
| 201002391 | Greater Glasgow and Clyde NHS Board - Acute Services Division | June 2011 | View PDF |
| 201002521 | Scottish Prison Service | June 2011 | View PDF |
| 201002641 | Greater Glasgow and Clyde NHS Board | June 2011 | View PDF |
| 200901107 | Scottish Ambulance Service | May 2011 | View PDF |
| 200903956 | Greater Glasgow and Clyde NHS Board | May 2011 | View PDF |