Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201001566 | Grampian NHS Board | February 2011 | View PDF |
| 201000168 | Grampian NHS Board | January 2011 | View PDF |
| 201001239 | Lanarkshire NHS Board | January 2011 | View PDF |
| 201002487 | Scottish Prison Service | January 2011 | View PDF |
| 200904074 | Lothian NHS Board | December 2010 | View PDF |
| 200904955 | Argyll and Bute Council | December 2010 | View PDF |
| 200905042 | East Lothian Council | December 2010 | View PDF |
| 200905049 | South Lanarkshire Council | December 2010 | View PDF |
| 201001372 | Scottish Ambulance Service | December 2010 | View PDF |
| 200801977 | University of Dundee | November 2010 | View PDF |