Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200904350 | Forth Valley NHS Board | May 2011 | View PDF |
| 201000102 201001848 | Borders NHS Board Lothian NHS Board | May 2011 | View PDF |
| 201000108 | Borders NHS Board | May 2011 | View PDF |
| 201001180 | Ayrshire and Arran NHS Board | May 2011 | View PDF |
| 200904481 | Fife NHS Board | March 2011 | View PDF |
| 200904647 | Scottish Borders Council | March 2011 | View PDF |
| 201000684 | The Moray Council | March 2011 | View PDF |
| 201000940 | A Medical Practice, Greater Glasgow and Clyde NHS Board | March 2011 | View PDF |
| 201001146 201001520 | Ayrshire and Arran NHS Board Scottish Ambulance Service | March 2011 | View PDF |
| 200900775 | Tayside NHS Board | February 2011 | View PDF |