Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201201732 | Grampian NHS Board | August 2013 | View PDF |
| 201204498 | Highland NHS Board | August 2013 | View PDF |
| 201104966 | Lanarkshire NHS Board | July 2013 | View PDF |
| 201105266 | Public Standards Commissioner | July 2013 | View PDF |
| 201103956 | Lothian NHS Board | June 2013 | View PDF |
| 201200390 | Greater Glasgow and Clyde NHS Board | June 2013 | View PDF |
| 201200405 | Highland NHS Board | June 2013 | View PDF |
| 201200492 | A Medical Practice in the Borders NHS Board area | June 2013 | View PDF |
| 201004234 | Tayside NHS Board | May 2013 | View PDF |
| 201103459 | Lothian NHS Board | May 2013 | View PDF |