Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201204018 | Lothian NHS Board | January 2014 | View PDF |
| 201204157 | Business Stream | January 2014 | View PDF |
| 201204379 | Grampian NHS Board | January 2014 | View PDF |
| 201204479 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | January 2014 | View PDF |
| 201204933 | Grampian NHS Board | January 2014 | View PDF |
| 201300692 | A Medical Practice in the Greater Glasgow and Clyde NHS Board | January 2014 | View PDF |
| 201203251 | Highland NHS Board | December 2013 | View PDF |
| 201300283 | Business Stream | December 2013 | View PDF |
| 201202918 | Scottish Prison Service | December 2013 | View PDF |
| 201202679 | Fife NHS Board | November 2013 | View PDF |