Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201302928 | A Medical Practice in the Tayside NHS Board Area | November 2014 | View PDF |
| 201303786 | Greater Glasgow and Clyde NHS Board | November 2014 | View PDF |
| 201304325 | A Medical Practice in the Grampian NHS Board area | November 2014 | View PDF |
| 201302377 | Lanarkshire NHS Board | October 2014 | |
| 201302855 | Lothian NHS Board | October 2014 | |
| 201303376 | Lothian NHS Board | October 2014 | |
| 201305316 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | October 2014 | |
| 201305435 | Lanarkshire NHS Board | October 2014 | |
| 201204546 | East Ayrshire Council | October 2014 | |
| 201300651 | Ayrshire and Arran NHS Board | October 2014 |