Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201401527 | Greater Glasgow and Clyde NHS Board | June 2015 | View PDF |
| 201305516 | Grampian NHS Board | May 2015 | View PDF |
| 201305814 | Fife NHS Board | May 2015 | View PDF |
| 201306190 | Borders NHS Board | May 2015 | View PDF |
| 201400643 | Lanarkshire NHS Board | May 2015 | View PDF |
| 201303790 | Lothian NHS Board | April 2015 | View PDF |
| 201305972 | Dumfries and Galloway NHS Board | April 2015 | View PDF |
| 201400930 | A Medical Practice in the Highland NHS Board area | April 2015 | View PDF |
| 201401011 | Lanarkshire NHS Board | April 2015 | View PDF |
| 201302900 | Western Isles NHS Board | March 2015 | View PDF |