Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201508020 | October 2016 | View PDF | |
| 201508033 | Grampian NHS Board | September 2016 | View PDF |
| 201507645 | Glasgow City Council | August 2016 | View PDF |
| 201507664 | Forth Valley NHS Board | August 2016 | View PDF |
| 201508183 | A Medical Practice in the Grampian NHS Board area | August 2016 | View PDF |
| 201508192 | Ayrshire and Arran NHS Board | August 2016 | View PDF |
| 201508849 | Lothian NHS Board | August 2016 | View PDF |
| 201507563 | Lothian NHS Board | July 2016 | View PDF |
| 201507970 | Highland NHS Board | June 2016 | View PDF |
| 201406646 | Grampian NHS Board | March 2016 | View PDF |