Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201601541 | Ayrshire and Arran NHS Board | April 2017 | View PDF |
| 201602345 | Ayrshire and Arran NHS Board | April 2017 | View PDF |
| 201603057 | Greater Glasgow and Clyde NHS Board | April 2017 | View PDF |
| 201508365 | An NHS Board | March 2017 | View PDF |
| 201508737 201508738 201508193 201508082 | The City of Edinburgh Council | March 2017 | View PDF |
| 201507615 | Lanarkshire NHS Board | February 2017 | View PDF |
| 201508499 | Grampian NHS Board | January 2017 | View PDF |
| 201508264 | Lothian NHS Board | December 2016 | View PDF |
| 201507831 | Forth Valley NHS Board | December 2016 | View PDF |
| 201507648 201508652 | A Medical Practice in the Highland NHS Board area and Highland NHS Board | November 2016 | View PDF |