Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201805020 | Tayside NHS Board | February 2020 | View PDF |
| 201803897 | Fife NHS Board | January 2020 | View PDF |
| 201805931 | Grampian NHS Board | October 2019 | View PDF |
| 201706689 | Glasgow City Health and Social Care Partnership | August 2019 | View PDF |
| 201802594 | Tayside NHS Board | July 2019 | View PDF |
| 201800964 | Grampian NHS Board | April 2019 | View PDF |
| 201708494 | Grampian NHS Board | March 2019 | View PDF |
| 201701938 | Grampian NHS Board | December 2018 | View PDF |
| 201800015 | Dumfries and Galloway NHS Board | November 2018 | View PDF |
| 201704484 | Aberdeen City Council | October 2018 | View PDF |