Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201905973 | Greater Glasgow and Clyde NHS Board - Acute Services Division | December 2021 | View PDF |
| 201911632 | Grampian NHS Board | September 2021 | View PDF |
| 201809851 | Greater Glasgow and Clyde NHS Board - Acute Services Division | May 2021 | View PDF |
| 201901758 | Lothian NHS Board - Acute Division | May 2021 | View PDF |
| 201807854 | Greater Glasgow and Clyde NHS Board - Acute Services Division | November 2020 | View PDF |
| 201707281 | The Moray Council | August 2020 | View PDF |
| 201806286 | Greater Glasgow and Clyde NHS Board - Acute Services Division | August 2020 | View PDF |
| 201901343 | Highland NHS Board | August 2020 | View PDF |
| 201811019 | The Moray Council | April 2020 | View PDF |
| 201804489 | Clear Business Water | March 2020 | View PDF |