Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201800708 | A Medical Practice in the Fife NHS Board area | October 2018 | View PDF |
| 201609022 | Tayside NHS Board | October 2018 | View PDF |
| 201702337 | Greater Glasgow and Clyde NHS Board - Acute Services Division | September 2018 | View PDF |
| 201605960 | Greater Glasgow and Clyde NHS Board - Acute Services Division | August 2018 | View PDF |
| 201701226 | Greater Glasgow and Clyde NHS Board - Acute Services Division | August 2018 | View PDF |
| 201609138 | Dumfries and Galloway NHS Board | July 2018 | View PDF |
| 201701356 | Lanarkshire NHS Board | July 2018 | View PDF |
| 201700591 | Grampian NHS Board | May 2018 | View PDF |
| 201701715 | Dumfries and Galloway NHS Board | May 2018 | View PDF |
| 201607746 | Lanarkshire NHS Board | April 2018 | View PDF |