Friday 16 October - Sunday 18 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201404087 | Lanarkshire NHS Board | November 2015 | View PDF |
| 201405009 | Borders NHS Board | November 2015 | View PDF |
| 201403146 | Lothian NHS Board | October 2015 | View PDF |
| 201403377 | NHS 24 | October 2015 | View PDF |
| 201406017 201503127 | Lanarkshire NHS Board and Greater Glasgow and Clyde NHS Board | October 2015 | View PDF |
| 201305461 | Lothian NHS Board | September 2015 | View PDF |
| 201400979 | A Health Board | September 2015 | View PDF |
| 201403542 | A Medical Practice in the Tayside NHS Board area | September 2015 | View PDF |
| 201403840 | Greater Glasgow and Clyde NHS Board | September 2015 | View PDF |
| 201404127 | A Medical Practice in the Lothian NHS Board area | September 2015 | View PDF |