Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201301611 | Highland NHS Board | September 2014 | View PDF |
| 201302879 | Greater Glasgow and Clyde NHS Board | September 2014 | View PDF |
| 201303189 | Fife NHS Board | September 2014 | View PDF |
| 201305794 | Glasgow City Council | September 2014 | View PDF |
| 201302080 201402758 | Lothian NHS Board and Borders NHS Board | August 2014 | View PDF |
| 201300380 | Lothian NHS Board | June 2014 | View PDF |
| 201301359 | Grampian NHS Board | June 2014 | View PDF |
| 201203602 | Lothian NHS Board | May 2014 | View PDF |
| 201204510 | May 2014 | View PDF | |
| 201105263 | Forth Valley NHS Board | April 2014 | View PDF |