Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201204071 | Grampian NHS Board | April 2014 | View PDF |
| 201300063 | Lothian NHS Board | April 2014 | View PDF |
| 201300629 | A Medical Practice in the Lothian NHS Board area | April 2014 | View PDF |
| 201300690 | Lothian NHS Board | April 2014 | View PDF |
| 201205005 | Tayside NHS Board | March 2014 | View PDF |
| 201300703 | A Medical Practice in the Fife NHS Board area | March 2014 | View PDF |
| 201301204 | Scottish Ambulance Service | March 2014 | View PDF |
| 201204063 | Lothian NHS Board | February 2014 | View PDF |
| 201300003 | Grampian NHS Board | February 2014 | View PDF |
| 201300108 | A Medical Practice in the Lanarkshire NHS Board area | February 2014 | View PDF |