Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 201203086 | Lanarkshire NHS Board | November 2013 | View PDF |
| 201202798 | Transport Scotland | October 2013 | View PDF |
| 201202912 | Fife NHS Board | October 2013 | View PDF |
| 201203374 | Greater Glasgow and Clyde NHS Board | October 2013 | View PDF |
| 201101687 | Scottish Prison Service | September 2013 | View PDF |
| 201201259 | Ayrshire and Arran NHS Board | September 2013 | View PDF |
| 201202271 | Lothian NHS Board | September 2013 | View PDF |
| 201202957 | Forth Valley NHS Board | September 2013 | View PDF |
| 201103125 | Lanarkshire NHS Board | August 2013 | View PDF |
| 201200092 | Lothian NHS Board | August 2013 | View PDF |