Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200603419 | Lothian NHS Board | November 2008 | View PDF |
| 200603520 | University of Glasgow | November 2008 | View PDF |
| 200603874 200701920 | A Medical Practice, Fife NHS Board and Fife NHS Board | November 2008 | View PDF |
| 200700696 | Student Awards Agency for Scotland | November 2008 | View PDF |
| 200703087 | Lanarkshire NHS Board | November 2008 | View PDF |
| 200800529 | Tayside NHS Board | November 2008 | View PDF |
| 200800541 | Argyll and Bute Council | November 2008 | View PDF |
| 200500581 200501941 | Fife Council | October 2008 | View PDF |
| 200501777 200600202 | Lanarkshire NHS Board and Greater Glasgow and Clyde NHS Board | October 2008 | View PDF |
| 200503430 | University of Abertay Dundee | October 2008 | View PDF |