Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200703245 | Scottish Borders Council | February 2009 | View PDF |
| 200502842 | Scottish Government Environment Directorate | January 2009 | View PDF |
| 200601009 | Fife Council | January 2009 | View PDF |
| 200603262 | Greater Glasgow and Clyde NHS Board | January 2009 | View PDF |
| 200700040 | University of Edinburgh | January 2009 | View PDF |
| 200700656 | North Lanarkshire Council | January 2009 | View PDF |
| 200701327 | Renfrewshire Council | January 2009 | View PDF |
| 200703044 | Western Isles NHS Board | January 2009 | View PDF |
| 200801411 | A Medical Practice, Fife NHS Board | January 2009 | View PDF |
| 200501473 | University of Glasgow | December 2008 | View PDF |