The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Are you are interested in joining an organisation that enjoys challenge and strives for continuous improvement? We are hiring an Executive Director (Chief Operating Officer).
The successful candidate will serve as a key member of the organisation's Leadership Team, providing strategic leadership across service delivery, organisational performance, governance, corporate services and transformation.
Closing date: 10:00am, 26 October 2026
Updated: October 7, 2026