Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200601169 | East Lothian Council | July 2007 | View PDF |
| 200601372 200601373 200602604 | The City of Edinburgh Council | July 2007 | View PDF |
| 200601380 | North Lanarkshire Council | July 2007 | View PDF |
| 200601472 | East Lothian Council | July 2007 | View PDF |
| 200601874 | Lothian NHS Board | July 2007 | View PDF |
| 200602086 | A Medical Practice, Lothian NHS Board | July 2007 | View PDF |
| 200602165 | Greater Glasgow and Clyde NHS Board | July 2007 | View PDF |
| 200602579 | Tayside NHS Board | July 2007 | View PDF |
| TS0106_03 | Greater Glasgow and Clyde NHS Board | July 2007 | View PDF |
| 200500176 | East Lothian Council | June 2007 | View PDF |