Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503076 | North Lanarkshire Council | July 2007 | View PDF |
| 200503137 | Lothian NHS Board | July 2007 | View PDF |
| 200503386 | Comhairle nan Eilean Siar | July 2007 | View PDF |
| 200503653 | Western Isles NHS Board | July 2007 | View PDF |
| 200600085 | North Lanarkshire Council | July 2007 | View PDF |
| 200600429 200601152 | 200600429 & 200601152 Lanarkshire NHS Board and a Medical Practice, Lanarkshire NHS Board | July 2007 | View PDF |
| 200600918 | Fife Council | July 2007 | View PDF |
| 200600946 | The City of Edinburgh Council | July 2007 | View PDF |
| 200600970 | North Lanarkshire Council | July 2007 | View PDF |
| 200601118 | East Lothian Council | July 2007 | View PDF |