Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200500815 | East Dunbartonshire Council | July 2007 | View PDF |
| 200501291 | Tayside NHS Board | July 2007 | View PDF |
| 200501891 | Fife Council | July 2007 | View PDF |
| 200501975 | Fife Council | July 2007 | View PDF |
| 200501980 | South Lanarkshire Council | July 2007 | View PDF |
| 200502032 | Fife Council | July 2007 | View PDF |
| 200502049 200502361 200502362 | NHS 24, Scottish Ambulance Service and Tayside NHS Board | July 2007 | View PDF |
| 200502165 | A Medical Practice, Forth Valley NHS Board | July 2007 | View PDF |
| 200502264 | Tayside NHS Board | July 2007 | View PDF |
| 200503060 | Lanarkshire NHS Board | July 2007 | View PDF |