Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200602298 | Tayside NHS Board | May 2008 | View PDF |
| 200602374 | Forth Valley NHS Board | May 2008 | View PDF |
| 200700345 | A Medical Practice, Fife NHS Board | May 2008 | View PDF |
| 200700635 | Lanarkshire NHS Board | May 2008 | View PDF |
| 200700709 | Greater Glasgow and Clyde NHS Board | May 2008 | View PDF |
| 200701012 200701348 | Scottish Ambulance Service and Western Isles NHS Board | May 2008 | View PDF |
| 200701335 | Lothian NHS Board | May 2008 | View PDF |
| 200701770 | North Lanarkshire Council | May 2008 | View PDF |
| 200701928 | Highland NHS Board | May 2008 | View PDF |
| 200502065 200502179 | Tayside NHS Board and A Medical Practice, Tayside NHS Board | April 2008 | View PDF |