Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200701982 | Lanarkshire NHS Board | June 2008 | View PDF |
| 200702119 | Highland NHS Board | June 2008 | View PDF |
| 200402038 | Dumfries and Galloway Council | May 2008 | View PDF |
| 200501028 | South Lanarkshire Council | May 2008 | View PDF |
| 200501879 | A Medical Practice, Fife NHS Board | May 2008 | View PDF |
| 200502301 200600457 | NHS24 and Lanarkshire NHS Board | May 2008 | View PDF |
| 200502524 | Aberdeen City Council | May 2008 | View PDF |
| 200503162 200602726 200700502 | A Medical Practice, Lanarkshire NHS Board, Lanarkshire NHS Board and Greater Glasgow and Clyde NHS Board | May 2008 | View PDF |
| 200600141 | The Highland Council | May 2008 | View PDF |
| 200600312 | Scottish Environment Protection Agency | May 2008 | View PDF |