Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| TH0062_04 | The Scottish Commission for the Regulation of Care | June 2006 | View PDF |
| 200301943 | Complaint about Grampian NHS Board | May 2006 | View PDF |
| 200401800 | Lanarkshire NHS Board | May 2006 | View PDF |
| 200401943 | East Ayrshire Council | May 2006 | View PDF |
| 200402133 200501127 200501128 | Lothian NHS Board, Greater Glasgow and Clyde NHS Board, A GP, Greater Glasgow and Clyde NHS Board | May 2006 | View PDF |
| 200402200 | Scottish Executive Health Department | May 2006 | View PDF |
| 200402334 | A Dental Practice, Greater Glasgow and Clyde NHS Board | May 2006 | View PDF |
| 200500299 | Lanarkshire NHS Board | May 2006 | View PDF |
| 200500400 | Complaint about Orkney NHS Board | May 2006 | View PDF |
| 200500402 | Fife Council | May 2006 | View PDF |