Complaint about East Ayrshire Council - complaint was from Ms C about East Ayrshire Council (the Council) regarding an offer of housing which was made to her in April 2004. She said that her subsequent complaints about the way the matter was dealt with led to her housing application being penalised.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200401943
Updated: December 11, 2018