Scottish Borders Council - The complaint concerned the Council's handling of a planning application for a new housing development in the village where Mr C lived. The complaint also concerned the Council's handling of the Local Plan for the village. The complaint was not upheld.
Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Report 200502480
Updated: December 11, 2018