Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503530 | East Dunbartonshire Council | December 2006 | View PDF |
| 200503586 | Borders NHS Board | December 2006 | View PDF |
| 200400660 | East Dunbartonshire Council | November 2006 | View PDF |
| 200401887 | North Lanarkshire Council | November 2006 | View PDF |
| 200402081 | Muirhouse Housing Association Ltd | November 2006 | View PDF |
| 200500511 | Greater Glasgow and Clyde NHS Board | November 2006 | View PDF |
| 200500542 | East Dunbartonshire Council | November 2006 | View PDF |
| 200500759 | Dumfries and Galloway Council | November 2006 | View PDF |
| 200500798 | Medical Practice, Lanarkshire NHS Board | November 2006 | View PDF |
| 200501102 | Aberdeen City Council | November 2006 | View PDF |