Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200503188 | Dumfries and Galloway NHS Board | February 2007 | View PDF |
| 200503264 | East Dunbartonshire Council | February 2007 | View PDF |
| 200503283 | Tayside NHS Board | February 2007 | View PDF |
| 200503520 | Tayside NHS Board | February 2007 | View PDF |
| 200503682 | The Highland Council | February 2007 | View PDF |
| 200601025 | The City of Edinburgh Council | February 2007 | View PDF |
| 200500468 | Lothian NHS Board | January 2007 | View PDF |
| 200500735 | The City of Edinburgh Council | January 2007 | View PDF |
| 200500779 | Shetland NHS Board | January 2007 | View PDF |
| 200501141 | Perth and Kinross Council | January 2007 | View PDF |