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At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

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Investigation Report 200401887

  • Report no:
    200401887
  • Date:
    November 2006
  • Body:
    North Lanarkshire Council
  • Sector:
    Local Government

Overview

The complainant (Mr C) complained that North Lanarkshire Council (the Council) acted unreasonably in that they agreed to sell him a piece of land and then subsequently withdrew it from sale.  Mr C also complained about the way the Council dealt with his complaint.

 

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a) the Council agreed to sell a piece of land to Mr C but subsequently refused to do so (not upheld); and
  • (b) the Council acted unreasonably when Mr C complained (not upheld).

 

Redress and Recommendation

The Ombudsman has no recommendations to make.

Related reading

Updated: December 11, 2018