Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200703272 | Forth Valley NHS Board | July 2009 | View PDF |
| 200800154 | The City of Edinburgh Council | July 2009 | View PDF |
| 200800173 | Ayrshire and Arran NHS Board | July 2009 | View PDF |
| 200800181 | Tayside NHS Board | July 2009 | View PDF |
| 200800255 | Glasgow City Council | July 2009 | View PDF |
| 200800277 | Scottish Government Housing and Regeneration Directorate | July 2009 | View PDF |
| 200800720 | Greater Glasgow and Clyde NHS Board | July 2009 | View PDF |
| 200800803 | West Lothian Council | July 2009 | View PDF |
| 200801921 | Fife NHS Board | July 2009 | View PDF |
| 200801931 | Perth and Kinross Council | July 2009 | View PDF |