Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaints Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200802262 200900284 | A Medical Practice, Fife NHS Board and Fife NHS Board | November 2009 | View PDF |
| 200802345 | Tayside NHS Board | November 2009 | View PDF |
| 200802376 | Highland NHS Board | November 2009 | View PDF |
| 200602310 | Glasgow Caledonian University | October 2009 | View PDF |
| 200700438 200800535 | NHS 24 and Greater Glasgow and Clyde NHS Board - Acute Services Division | October 2009 | View PDF |
| 200701693 | Greater Glasgow and Clyde NHS Board | October 2009 | View PDF |
| 200701741 | Comhairle nan Eilean Siar | October 2009 | View PDF |
| 200703108 | Lothian NHS Board | October 2009 | View PDF |
| 200800888 200800890 | North Lanarkshire Council | October 2009 | View PDF |
| 200801237 | Greater Glasgow and Clyde NHS Board - Acute Services Division | October 2009 | View PDF |