Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including for the remainder of this week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200802827 | Scottish Prisons Complaints Commission | April 2010 | View PDF |
| 200900833 | Aberdeenshire Council | April 2010 | View PDF |
| 200801197 200801300 | South Lanarkshire Council | March 2010 | View PDF |
| 200801246 | South Lanarkshire Council | March 2010 | View PDF |
| 200802400 | Tayside NHS Board | March 2010 | View PDF |
| 200802662 | Greater Glasgow and Clyde NHS Board | March 2010 | View PDF |
| 200802819 | A Dental Practice, Forth Valley NHS Board | March 2010 | View PDF |
| 200901358 | Greater Glasgow and Clyde NHS Board | March 2010 | View PDF |
| 200901408 | Lothian NHS Board | March 2010 | View PDF |
| 200700596 | The City of Edinburgh Council | February 2010 | View PDF |