Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200500768 | Lothian NHS Board | October 2007 | View PDF |
| 200500921 | Greater Glasgow and Clyde NHS Board | October 2007 | View PDF |
| 200500980 | A Medical Practice, Forth Valley NHS Board | October 2007 | View PDF |
| 200501269 | The City of Edinburgh Council | October 2007 | View PDF |
| 200501444 200502544 | Greater Glasgow and Clyde NHS Board and A Medical Practice, Greater Glasgow and Clyde NHS Board | October 2007 | View PDF |
| 200501460 | Link Group Ltd | October 2007 | View PDF |
| 200501734 | Dundee College | October 2007 | View PDF |
| 200501825 | A Medical Practice, Argyll and Clyde NHS Board | October 2007 | View PDF |
| 200502021 200503294 | 200503294 Loch Lomond and The Trossachs National Park Authority | October 2007 | View PDF |
| 200502714 | Greater Glasgow and Clyde NHS Board | October 2007 | View PDF |