Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to provide updates on existing cases.
We are planning on the basis that this could continue for a period of time including for the remainder of this week.
If you would like to check if your complaint is ready for the SPSO or enquire about making a new complaint, please complete our Complaint Checker.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200603606 | A Medical Practice, Grampian NHS Board | January 2008 | View PDF |
| 200603869 | Dumfries and Galloway NHS Board | January 2008 | View PDF |
| 200604027 | A Medical Practice, Lothian NHS Board | January 2008 | View PDF |
| 200604065 | Falkirk Council | January 2008 | View PDF |
| 200700452 | Lothian NHS Board | January 2008 | View PDF |
| 200700996 | Orkney Islands Council | January 2008 | View PDF |
| 200701715 | A Medical Practice, Grampian NHS Board | January 2008 | View PDF |
| 200400363 200400840 | Scottish Borders Council and Scottish Government Education and Training Directorate | December 2007 | View PDF |
| 200402036 200402211 | Dundee City Council | December 2007 | View PDF |
| 200500263 | The City of Edinburgh Council | December 2007 | View PDF |