Monday 19 October: Complaint form offline
The supplier of our case management system has confirmed that they are experiencing a significant technical issue.
At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.
Please be assured we are doing all we can and will provide updates on our website.
For an all service update: Service update | SPSO
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200502804 | Forth Valley NHS Board | August 2006 | View PDF |
| 200400870 | Aberdeenshire Council | July 2006 | View PDF |
| 200402112 | Falkirk Council | July 2006 | View PDF |
| 200500466 | Greater Glasgow and Clyde NHS Board | July 2006 | View PDF |
| 200500885 | A Medical Practice, Greater Glasgow and Clyde NHS Board | July 2006 | View PDF |
| 200501217 | A Medical Practice, Forth Valley NHS Board | July 2006 | View PDF |
| 200501223 | North Lanarkshire Council | July 2006 | View PDF |
| 200501634 | South Lanarkshire Council | July 2006 | View PDF |
| 200501751 | Lanarkshire NHS Board | July 2006 | View PDF |
| 200501929 | The Scottish Ambulance Service | July 2006 | View PDF |