Monday 19 October: Complaint form offline

The supplier of our case management system has confirmed that they are experiencing a significant technical issue.

At present, we have no access to the case management system and we are currently unable to take new Public Service Complaints or provide updates on cases. We are planning on the basis that this could continue for a period of time including next week.

Please be assured we are doing all we can and will provide updates on our website.

For an all service update: Service update | SPSO

Investigation Report 200502804

  • Report no:
    200502804
  • Date:
    August 2006
  • Body:
    Forth Valley NHS Board
  • Sector:
    Health

Forth Valley NHS Board
The complainant raised a concern that his Librium medication had been withdrawn suddenly and not reinstated causing him emotional and physical distress.

Updated: December 11, 2018