Overview
The complainant (Ms C) raised a number of concerns about her treatment by Tayside NHS Board (the Board), following the delivery of her first child by emergency caesarean. Ms C said that she suffered major blood loss after her discharge from hospital and had to be re-admitted. Ms C explained that the Board tried various procedures to control her bleeding which proved unsuccessful and eventually carried out a hysterectomy. Ms C said she wanted to know why 'a healthy 24 year old woman goes into hospital to have her first baby and comes out unable to have any more children and nearly dies in the process'.
Specific complaint and conclusion
The complaint which has been investigated is that the care and treatment Ms C received from the Board, following the delivery of her first child, was inappropriate (not upheld).
Redress and recommendations
The Ombudsman recommends that the Board ensure that, in future, good contemporaneous notes are made following delivery by caesarean section.
The Board have accepted the recommendation and will act on it accordingly.