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Investigation Report 200701333

  • Report no:
    200701333
  • Date:
    September 2008
  • Body:
    Tayside NHS Board
  • Sector:
    Health

Overview

The complainant (Miss C) raised a number of concerns about the medical and nursing care and treatment of her 74-year-old mother (Mrs A) at Ninewells Hospital in the few months up to her death in a hospice in August 2006.

Specific complaint and conclusion

The complaint which has been investigated is that Mrs A’s care from May to August 2006 was below a reasonable standard (partially upheld - only in respect of record-keeping).

Redress and recommendations

The Ombudsman recommends that Tayside NHS Board (the Board) provide the Ombudsman’s office with evidence of appropriate monitoring of the guidelines about long-term feeding lines for diabetic patients.

The Board have accepted the recommendation and will act on it accordingly.

Updated: December 11, 2018