Overview
The complainant (Ms C) was referred to a consultant orthopaedic surgeon (Consultant 1) at the Southern General Hospital in Glasgow for a diagnosis of the knee pain she had been suffering for some time. Because the pain continued, she then saw a private consultant who recommended treatment which proved successful.
Specific complaint and conclusion
The complaint which has been investigated is that Consultant 1 incorrectly diagnosed Ms C's knee condition, leading to damage which could have been prevented if a correct diagnosis had been made earlier (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.