Overview
The complainant (Mrs C) raised a number of concerns about the treatment her late son, Mr A, received at Aberdeen Royal Infirmary for a heart condition. In particular Mrs C complained that, although doctors first realised there was a problem with Mr A's heart in December 2004, no active cardiac treatment was commenced until May 2006.
Specific complaint and conclusion
The complaint which has been investigated is that, between December 2004 and May 2006, Mr A received inadequate treatment from staff in relation to his heart problems (upheld).
Redress and recommendation
The Ombudsman recommends that the Board apologise to Mrs C for the failure to perform a left sided catheterisation of Mr A's heart in February 2005.
The Board have accepted the recommendation and will act on it accordingly.