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Investigation Report 200601633

  • Report no:
    200601633
  • Date:
    February 2008
  • Body:
    A Medical Practice, Lothian NHS Board
  • Sector:
    Health

Overview

The complainant (Mrs C) raised a number of concerns that her mother (Miss A) had not been appropriately treated by her GP practice (the Practice) and also that her own complaint to the Practice had not been properly responded to.

Specific complaints and conclusions

The complaints which have been investigated are that the Practice:

  • (a) did not give Miss A appropriate care between January and June 2006 (not upheld); and
  • (b) did not respond appropriately to Mrs C's complaint of 4 July 2006 (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Related reading

Updated: December 11, 2018