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Investigation Report 200600197

  • Report no:
    200600197
  • Date:
    February 2008
  • Body:
    Greater Glasgow and Clyde NHS Board
  • Sector:
    Health

Overview

The complainant (Mr C) is 16 and was born with a progressive spinal deformity, for which he was reviewed in Glasgow between the ages of five months and 13 years.  When he was 13, the service was transferred to Edinburgh.  At review there, five months later, Mr C was told that an operation some years previously could have prevented his current, permanent, deformity.  Mr C complained, therefore, about not having had such an operation in Glasgow.

Specific complaints and conclusions

The complaint which has been investigated is that it was unreasonable not to have performed an operation at an early age (not upheld).

The investigation has involved consideration of a number of issues to do with clinical practice and arrangements for the provision of health services which, although not all specifically raised in Mr C's complaint, are relevant to any assessment of how his healthcare needs have been addressed.  Paragraph 1 of the main report outlines these issues.

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018