Monday 19 October: Complaint form offline

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Investigation Report 200502873

  • Report no:
    200502873
  • Date:
    September 2007
  • Body:
    The City of Edinburgh Council
  • Sector:
    Local Government

Overview

The complainant (Mr C) complained on behalf of his parents (Mr and Mrs A) about the actions of a Sheriff Officer and the way the City of Edinburgh Council subsequently responded to his concerns.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  Mr and Mrs A were wrongly pursued for arrears of council tax (upheld); and
  • (b)  the Council did not handle Mr C’s complaint about this matter correctly (upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Related reading

Updated: December 11, 2018